Goals & Objectives

 
OzFlatPacks' top goal is to provide quality flat packs at the lowest possible price from this website, whilst being able to provide great customer service in the shortest possible time frame. We are achieving this goal because we have invested a lot in technology and best business systems to streamline the whole process from placement of order to production and through to dispatch.
However we are not sitting idle, as another goal is to remain at the forefront of our industry and to do this requires consistent improvements to our systems to better suit the needs of our changing cliental. So we still invest time on R&D and listening to the feedback from our customers on how we can improve the system to make it even better. 

 

Summary of Goals & Objectives:

  • Manufacture quality flat packs
  • Providing excellent customer service, both on the phone and via the email
  • Complete on-line ordering system, your one stop shop for all your cabinetry needs
  • Large network of factories and depots -to make local pick-ups easy 
  • Fast turn-around times for our flat packs, to reduce unnecessary waiting time
  • Highly trained staff, through continual staff development and training programs
  • Continually invest in R&D to remain at the forefront of our industry
  • Listen and act to customer suggestions and feedback to continually improve
  • Not remain complacent, rather continue to push the boundaries in service, offerings and technology

 

We hope that this information has been helpful for you.

If you need further help or more information on this topic please: 

 


Thank you, 
From all the team at OzFlatPacks

 

We hope that this information has been helpful for you.

If you need further help or more information on this topic please: 

 


Thank you, 
From all the team at OzFlatPacks