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About OzFlatPacks
We are unique because we can provide an endless range of truly custom-sized cabinetry to suit both your needs and your available space perfectly.
We don't offer the old fashioned 'rigid' or 'fixed modular' style of cabinetry (like the major hardware chains do). Rather, we custom make each cabinet to your order requirements. Whilst this might sound like it's a long and arduous process, it's actually not. With our web quoting/ordering portal, streamlined office software, CNC manufacturing, material optimization and best business practices, we can easily compete on price with major hardware chains, yet offer far superior, well built, Australian made, custom sized cabinetry.
Whilst other companies charge an extra or premium for customized cabinets, we don't. We have purposely set up our business processes so that we can handle custom sized cabinets with ease, right from the initial quoting process through to job acceptance, manufacturing, quality checking and dispatch. Everything has been set up so that we can do this very fast and extremely cost effectively.
Our goal has always been to provide a fully on-line quoting and ordering web based system, offering the level of customization that our customers need, whilst also being simple to use. Many years of research and development has gone into our OzFlatPacks on-line system and back office procedures. We are a market leader in both our on-line website portal and the flat pack quality that we produce. Our innovative business approach means that we don't sit still. We are always listening to our customers, and refining our system to remain at the forefront of our industry, not just for today, but for the years that follow.
We have developed a creative, yet powerful solution to ordering flat pack cabinetry in Australia - it's easy to use and very customizable. Our factories utilize the latest in CNC machinery and cutting edge manufacturing software, so we can not only ensure quality control, but we can cater for medium/large product runs with ease.
We pride ourselves on having happy customers, meeting our scheduled supply by dates and offering a first class product. Most of our work comes as a result of referrals and repeat business from our satisfied customers. These are people who know and trust our work and are happy to recommend us to their family, friends and work colleagues.
We have built our reputation based on our professional workmanship, friendly service and very competitive prices.
Here is a brief over view of OzFlatPacks:
- All of our cabinetry is custom made to your sizes and specifications.
- Guaranteed - All our flat packs have a 7 year guarantee on materials and workmanship.
- We only use quality hardware and fittings - we don't cut costs by using inferior hardware that won't last.
- We use quality Australian made board material, exceeding all Australian standards for quality control.
- We support local jobs and the local community, by employing only skilled Australian tradespeople.
- 100% Australian made and manufactured and proud of it! - we don't buy overseas inferior materials and hardware.
- Family business - operating with traditional values of: Trust, Value, Service & Quality.
- We are not shareholder profit driven, unlike corporate giants like the major hardware stores - we build our cabinetry just for you!
- We have over 150 factory & depot outlets across Australia to choose from, in every major city and even regional Australia.
- You can select pick-up or delivery - the choice is yours.
- Committed to only producing exceptionally high quality, truly customisable cabinets.
- Full on-line instant quoting/ordering website, open 24/7, designed to be very powerful, yet flexible and easy to use.
- World class manufacturing software and systems, developed in-house to cater exactly to our business processes.
- Fast turn-around times for all accepted jobs.
- Customer service focused is our number 1 priority.
At OzFlatPacks, we attribute our success, to our long-standing vision of becoming the best on-line flat pack business in Australia. This is achieved by a lead-by-example management style, and a tireless commitment to streamlining all production and on-line processes, in order to guarantee the most stringent professional standards, and the highest level of customer service and satisfaction.
We hope that this information has been helpful for you.
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