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Goals & Objectives
Our top goal is to provide quality flat packs at the lowest possible price and in the shortest possible time, whilst still being able to provide great customer service. We are achieving this goal because we have invested a lot in technology and best business practices, that have allowed us to streamline the process from placement of order, to production through to dispatch. However, we are not sitting idle, as we also want to remain at the forefront of our industry. To do this requires consistent improvements to our systems that better suit the needs of our changing clientele.
Summary of Goals & Objectives:
- Manufacture quality flat packs
- Provide excellent customer service, both on the phone and via email
- A complete on-line ordering system, your one stop shop for all of your cabinetry needs
- Large network of factories and depots - to make local pick-ups easy
- Fast turn-around times for our flat packs
- Highly trained staff, through continual staff development and training programs
- Continually invest in R&D to remain at the forefront of our industry
- Listen and act on customer's suggestions and feedback
- Not be complacent, but rather to continue to push the boundaries in service, offerings and technology
We hope that this information has been helpful for you.
If you need further help or more information on this topic please:
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