Pick-up or Delivery
You have the choice to either pick-up your order from one of our factory outlets direct, have it sent to one of our many depots and pick it up from there (chances are there is one near you) or alternatively you can either have it home delivered (Australia wide) or have it packed and boxed and you organise the on-freighting yourself (at your cost) - the choice is yours.
The cost of the Depot pick-up is dependent on the weight, distance from Factory Outlet and Depot type.
For small orders we actually run the depot costings at break-even point or just below but with normal sized orders we actually pay a proportional cost of the depot costing for you and if the order is large enough we actually pay a much higher proportion of this cost). We do this because of economy of scale (a proportionate saving in costs gained by an increased level of production), so it helps you and us in the long run. See example below:
For more information on Depots Costs:
In all cases however, we heavy subsidize all our freighting costs as we want your business (and we actually freight at a loss to do this).